Charles

Customer Service Representative / Freelancer

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Overview

Looking for gig work

at $5.00/hour

Bachelors degree

Last Active

November 16th, 2024 (today)

Member Since

June 6th, 2018

Profile Description

I am a seasoned professional with a proven track record in fraud analysis and customer service chat support. As a Fraud Analyst, I have successfully protected organizations from financial losses by employing advanced fraud detection techniques and implementing proactive strategies. My analytical mindset and attention to detail have been instrumental in identifying and mitigating risks effectively.

In my role as a Customer Service Representative in chat support, I have honed my communication skills to deliver exceptional service, ensuring that customers' needs are met with empathy and efficiency. I am eager to connect with fellow professionals and explore opportunities to leverage my expertise in safeguarding businesses and fostering positive customer experiences

Top Skills

Office and Administration » Data Entry

Customer Support » Customer Service » Fraud detection

Experience: 1 - 2 years

Other Skills

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Marketing » Social Media Management » Facebook marketing

Customer Support

Customer Support » Email Support

Customer Support » Social Media Moderation

Customer Support » Sales Support

Office and Administration » Translation

Marketing » Social Media Management » Social Media Marketing

Marketing » Mobile Marketing

Basic Information

Age
31
Gender
Male
Website
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Address
Bacoor, Cavite
Tests Taken
IQ
Score:  106
DISC
Dominance: 47
Influence: 32
Steadiness: 7
Compliance: 15
English
C2(Advanced/Mastery)
Government ID
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