Current Employment Status:
Hired Full Time on Dec 6, 2024
Julius
Data Analyst | Recruitment | Digital Marketing
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
High school diploma
Last Active
December 6th, 2024 (39 days ago)
Member Since
April 28th, 2018
Profile Description
For over a decade, I've been deeply immersed in the call center industry, honing a diverse set of skills that encompass a wide spectrum of responsibilities. My journey has equipped me with proficiency in a range of tasks, from adeptly assisting clients over the phone, performing meticulous data entry, and conducting thorough data analysis to generating comprehensive performance reports, facilitating pivotal operations support discussions, delving into top trends dialogues, and orchestrating the seamless onboarding of new hires.
Throughout this extensive experience, I've not only mastered handling demanding situations but also refined my ability to engage with clients clearly and effectively. These interactions have been instrumental in shaping my approach to both professional and personal aspects of life. Adaptability has become second nature, allowing me to smoothly navigate unforeseen changes, while my commitment to integrity continues to guide my actions and decisions.
With this comprehensive skill set and a resilient mindset, I stand ready to embrace any challenges that come my way, both within the professional sphere and in the broader landscape of life itself.
Top Skills
Human Resources » Recruiting
Experience: Less than 6 months
Office and Administration » Data Analytics
Experience: 5 - 10 years
Analyse performance progress, call drivers, struggles and recommendations.
Office and Administration » Data Entry
Experience: 5 - 10 years
Update excel files using the most recent data to use for reporting and analysis
Other Skills
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Use pivot, vlookup, sliders, graphs for reporting and business review sessions to focus on the trend of the progress and recommendations.
Marketing » GoHighLevel
Experience: Less than 6 months
Marketing » Digital Marketing
Experience: Less than 6 months
Human Resources » Recruiting » Applicant Tracking Systems
Experience: Less than 6 months
Customer Support
Experience: 5 - 10 years
Receive inbound calls from Citi bank card members.
Customer Support » Email Support
Experience: 5 - 10 years
Email reply to clients using standard business format.
Customer Support » Technical Support
Experience: 5 - 10 years
Inbound calls for technical assistance.
Customer Support » Sales Support » Account Retention
Experience: 6 months - 1 year
Inbound calls for card members that want to close their account and provide additional promotions to retain card members.
Office and Administration » Microsoft Power Point
Experience: Less than 6 months
Presentation using the data from excel to be used in business review and progress discussion.
Office and Administration » Microsoft Word
Experience: Less than 6 months
Draft notes and letters that needs to be sent to clients.
Basic Information
- Age
- 36
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Taguig
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 45%
- Influence: 19%
- Steadiness: 24%
- Compliance: 13%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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