I've worked as an International Travel Specialist/ Customer Service Representative in the call center industry for 14 years with different airlines, and cruise companies, third-party websites.
I know how to create tour packages, for both airlines and hotel reservations, and cruises adding sales such as travel extras, add ons.
Rebooking and cancellations of flight tickets.
Knows how to read and understand the fare rules of the tickets.
I have also worked as an Executive Intake Specialist in the banking/ financial industry. Creating and assisting customers with their case complaints and assigning them a specialist to resolve the issue.
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Davonna Willis
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