Customer Service

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Bachelors degree

Last Active

February 15th, 2025 (4 days ago)

Member Since

January 14th, 2018

Profile Description

Hi, I’m Upgrade to see actual info. I'm a versatile professional with a background in Tourism Management from Far Eastern University and extensive experience as a Customer Support Specialist II at Partner Hero since September 2022. I’ve had the opportunity to handle multiple partners/accounts, including ThinkBig, GymDesk, Pied Parker, Venteur, 32 Degrees, Upgrade to see actual info, and POSH.vip, with most of these accounts focusing on??email and chat support. This role has equipped me with strong communication, problem-solving, and relationship-building skills that I bring to every project.Beyond my professional life, I’m proud to be a Pastor’s Kid, deeply active in my church, where I develop leadership and teamwork skills that shape my work ethic. I also love to sing, play video games, and hit the basketball court—hobbies that fuel my creativity and drive.Here’s what I bring to the table:1. Customer Service Excellence: I deliver top-notch service, solving problems efficiently and ensuring client satisfaction.
2. Experience with Leading Tools: I have hands-on experience with Zendesk, Gorgias, Salesforce, Shopify, Amazon, Walmart, Intercom, and HelpScout.
3. Adaptability and Passion: I thrive in dynamic environments and take pride in learning new tools and systems quickly.Strong Values: My commitment to integrity and hard work is reflected in everything I do.Let’s work together to achieve your goals!