TYPING SPEED: 81 WPS
Online training 2024: Shopify Aliexpress Dropshipping Ecommerce Course at Udemy
Virtual Assistant at Build (
Research and Data Entry / CS Support
Part-time [June 2022- Present]
Responsibilities:
• Review Customers' accounts, respond to e-mail inquiries, and resolve account-related issues
• Conduct research on 1000 company brands and gather relevant information, including history, products or services, customer reviews, market position, and competitors.
• Analyze and organize data using spreadsheets [Google Docs/ Sheets, Drive]
• Verify the accuracy of information through multiple sources and update information as needed.
• Provide written reports and summaries of research findings.
• Collaborate with other tea
(website, headlines, promotions, company profile, pros, cons, etc.)
Marketing Manager
Freelance Social Media Manager [2021 - Present]
(e.g)Real estate company, Milk tea business, Clothing business, Local Diner
Handling different
-Create engaging multimedia content
-Create logos and posters
-Editing videos for marketing purposes
-Develop creative and engaging social media strategies
-Research and evaluate the latest trends
Private English and Math classes - [2020-Present]
-Strong expertise in Business English and Primary Math.
-Exceptional communication and interpersonal skills.
-Ability to tailor teaching methods to suit individual learning styles.
-Patience, adaptability, and a passion for teaching.
-Organizational skills to manage schedules and track student progress.
-Cultural sensitivity and respect for diverse backgrounds.
Virtual Assistant - Part-time jobs 2021 - Present: (Project Based)
* Data Entry
*Freelance Floor Planning & Layout Design
*Video Editor - Election Campaign Videos
*Photo Editor - Graphic Design (Café Business)
7.
ESL Instructor (English as a Second Language)
Responsibilities:
- Provide Fun and Engaging video classes to Japanese ESL Business students
- Provide proofreading and fix sentences including summaries and reviews written by Japanese students during the lesson.
-Responsible for giving homework and filling students’ score sheet.
-Meeting with the management team as well as the teacher team according to schedules posted on Google Calendar.
2.2019 –7.2021 ACADSOC LTD.
ESL Instructor (English as a Second Language)-
Dedicated Online Teacher who is experienced in creating effective online lesson plans for English subjects.
-Adept at customizing teaching techniques to assist students in their studies and making sure to expand the lesson materials chosen.
-Teaching non-native speakers to read write and speak English.
-Help students learn English grammar, pronunciation, and conversational skills.
-Experienced teaching zero beginners, elementary, primary to college students, and working adults (Ages 3 and up)
-TESOL passer and certified (Teaching English to Speakers of Other Languages)
-Conducted IELTS, TOEFL, and CET lessons-Handling Trial Classes for potential students and introduced courses for enrollment
-Provided training to working adult teachers with Business English
-Excellent communication and customer service skills-Exceptional analytical and problem-solving skills
-Conducted Business Job interview training and lessons for students
5.7.2007–1.2.2019
NEWELL BRANDS (USA) Formerly Jarden Corporation
Quality Assurance Auditor
Assisted in managing vendor operations and implementing the Quality Management System to align with company goals and objectives.Conducted quality audits, prepared inspection reports, and performed final inspections of various products prior to shipment.Monitored production efficiency, conducted in-line inspections, and ensured compliance with QMS and ISO
Training attended
February 2010 Quality Standards Training
*Guangzhou, China January 2011
Quality Management System
*Panyu, China
February 2016 Jarden Corporation
- Compliance Training-LRN Legal Compliance and Ethics Center
*Understanding Information Security and Protection
*Diversity and Discrimination
*Global Corruption and Bribery
September 2017 Newell Brands
– Code of Conduct Training
*LRN Legal Compliance and Ethics Center
March 2019
Marketing Training – The VA Hub
- Creating marketing materials for online ads
-Blog research and writing
-Maintaining social media accounts-Search Engine Optimization and Key Word Research Customer Service
-Aiding in business development
-Issue resolution
-Maintaining and updating customer records
-Handling customer complaints
-Calendaring/Scheduling Booking and re-booking meetings
-Use of necessary calendar and collaboration apps
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