Operations|Project Management|Customer Support|SOP|KPI

Overview

Looking for full-time work (8 hours/day)

at $20.45/hour ($3,600.01/month)

Bachelors degree

Last Active

February 13th, 2025 (yesterday)

Member Since

July 17th, 2017

Profile Description

I have over two decades of expertise in business operations, team leadership, and executive support, I have successfully led large-scale teams, optimized processes, and driven operational efficiency across diverse industries, including real estate investing, property management, eCommerce, and consulting. 

My ability to streamline operations, develop scalable business systems, and cultivate high-performing teams makes her a strong fit for the role due to the following key strengths & expertise:

* Project & Operations Management – Successfully overseen end-to-end business functions, including HR, finance, compliance, and executive support, ensuring seamless execution of company objectives.
* Strategic Planning & Execution – Proven ability to lead cross-functional teams, drive high-impact initiatives, and implement process improvements that deliver measurable business outcomes.
* Business Systems & Process Optimization – Specializing in workflow automation, SOP development, and feedback integration, ensuring peak operational efficiency.
*  People Management & Leadership – Experienced in managing and developing teams of 20-50 members, fostering leadership growth, and implementing KPI-driven performance management systems.

Beyond technical expertise, I bring a high-energy, results-driven approach with a strong focus on customer care, acquisition, and retention. I thrive in fast-paced environments, embracing challenges, and stepping outside my comfort zone to drive innovation and business growth. Known for exceptional communication and consultative problem-solving, I excel at building rapport, understanding client needs, and delivering tailored solutions that enhance operational success.

As a highly motivated team player, I am committed to exceeding expectations, pushing revenue goals, and delivering top-tier service. I am eager to contribute her expertise to a dynamic, fast-moving organization that values excellence, passion, and results-driven leadership.

I am looking forward to the opportunity to discuss how my skills, experience, and expertise can contribute to your team’s success!