Assistant Digital Marketing Officer
- Social media marketing management
- Graphic Design
- Landing Page creation
- Website management
- Lead generation reports
- Marketing collaterals
- Blog creation
Recruitment Specialist
- Job posting creation (writing and graphic design)
- Screens candidates and applications
- Conduct initial interviews and assessment
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- Handles over 30+ gym clients from all over Australia and New Zealand, some in Canada and the United States.
- Manages
- Copywriting, ad creatives, and reporting.
- Trains new hires and manages a team to ensure the quality of work is in line with company standards.
Operations Coordinator
- In charge of reporting, automation, data analysis, and project management.Oversees employee project completion and progress.
Content Designer
- Creation of digital flyers and social media posts for several clients all over Asia, Europe, and North America
Senior Customer Service Representative
- Answers an average of 30-50 calls daily from TELSTRA customers all over Australia.
- Resolves billing, technical, and general inquiries regarding their services.
- Promoted to Quality Assurance (Customer Experience), which monitored calls and ensured quality customer service was in line with company standards by providing coaching and feedback.
- Enforced strict implementation of company rules and applied sanctions if necessary.
Telephone Banker
- Answers an average of 80-100 calls daily from customers throughout the United States.
- Assists them with various banking concerns (balance inquiries, transaction disputes, overdraft fees, etc)
- Resolves issues and provides quality customer satisfaction
Experience: 1 - 2 years
Experience: 1 - 2 years
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