Account Manager / Customer Service Lead / Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $7.24/hour ($637.51/month)

Bachelors degree

Last Active

November 27th, 2024 (3 days ago)

Member Since

June 21st, 2017

Profile Description

I have more than 10 years of work experience in various roles such as:
Account Manager / Client Relations 
Training Officer
Sales and Marketing (Digital Marketing and Social Media Management)
Travel Consultant
Frontdesk Officer
Administrative Assistant
Operations Assistant
Admissions Officer
Customer Service Expert
E-Commerce Assistant

I worked for different types of industries such as:
Educational Retail / E-Commerce 
HMO (Health Maintenance Organization) 
Travel and Events

What’s in it for you to work with me? 
The goal of your company and the KPIs will be achieved. 
You will have organized processes, files, emails, travels, and calendar. 
Your company will have smooth and documented processes that will help the employees and new hires understand how things work in your company. 
Clients that I will handle will receive their deliverables within the SLA.

Soft and Technical Skills:
Time Management
Operations and People Management 
Budget Management 
Account Management 
Customer Relationship Management 
Customer Service Management 
Project Management 
Travel and Events Management 
Public speaking 
Module creation 
Social Media Management 
Content Creation 
Product and Service Selling 
Reliable and Results-driven 
Responsive and Decision-maker 
Detail-oriented and fast-learner 
Resourceful 
Good communicator and a collaborator 
Versatile and Agile

Tools that I am familiar with:
Google Workspace (Docs, Worksheet, Slides, Mail, Chat, Meets, Forms) 
Microsoft Workspace (Teams, Docs, Powerpoint, Excel) 
Zoom and Webex 
Canva 
Trello 
Meta Business Suite, Instagram, TikTok
Calendly 
Capcut, Filmora, iMovie
Shopify 
MailChimp 
Dropbox 
Salesforce 
Viber, WhatsApp, Telegram