Geneveive

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

December 23rd, 2024 (5 days ago)

Member Since

March 18th, 2017

Profile Description


Dear Employer,

I have developed manners in phone, email handling, and the ability to deal with different types of customers. I am accustomed to working on multiple projects simultaneously to help your business grow and surpass all goals and objectives. I offer a good understanding of handling phones and emails to help customers. 

I started off my career as an Executive Assistant and then I switched to a Customer Service Representative 5 years ago in a BPO company where I performed and deal with Customer order statuses, returns, and logistics duties, handling PayPal disputes and Chargeback on a daily basis.
Mainly, I am highly competent in this line of job.

I am always looking to build my skills and would be open to new challenges. I am very much comfortable working as a Customer Service Representative which I think has really sharpened me in this field. 

Sincerely,
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Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Ecommerce

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: Less than 6 months

Other Skills

Customer Support » Phone Support » English Speaking

Customer Support » Customer Service » Gorgias

Experience: 5 - 10 years

Office and Administration » Quality Assurance

Experience: 2 - 5 years

Office and Administration » Team Leadership

Experience: 2 - 5 years

Marketing » CRM » Freshdesk

Experience: Less than 6 months

Marketing » CRM » Zendesk

Experience: Less than 6 months

Marketing » CRM » Freshworks CRM

Experience: Less than 6 months

E-Commerce » Shopify

Experience: Less than 6 months

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Basic Information

Age
39
Gender
Female
Website
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Address
Tagum City, Davao del Norte
Tests Taken
IQ
Score:  125
DISC
Dominance: 31
Influence: 20
Steadiness: 26
Compliance: 23
Government ID
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