Argeline

A+ Customer Service Pro | General VA 

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

October 17th, 2024 (17 days ago)

Member Since

March 16th, 2017

Profile Description

I'm Upgrade to see actual info, a customer support professional with over 10 years of experience bringing exceptional service to customers.

What I Bring to the Table:

Proven Expertise: I possess a deep understanding of customer service principles and extensive experience using industry-leading platforms like LivePerson, Salesforce, and Zendesk.
Focus on Customer Delight: My passion lies in ensuring your customers receive the quality assistance they deserve, building loyalty and positive brand experiences.
Process-Oriented with a "Why" Mindset: I'm curious and proactive in questioning processes, seeking continuous improvement for optimal customer experience.
Strong Communication & Collaboration: I thrive in open communication and value honesty and transparency. Let's discuss your needs!

Areas of Expertise:
Customer Support Platforms (LivePerson, Salesforce, Gorgias, Zendesk, Intercom, HelpScout)
E-commerce: Shopify Platform Knowledge
Project Management: Trello, ClickUp, AsanaVirtual Assistance: Google Suite, Microsoft OfficeCommunication Tools: Skype, Google Meet, Zoom, Slack, Telegram, Upgrade to see actual info

Device details:
MacBook Air M1 
8GB RAM
Up to 200mbps Internet Speed                                                                                                  46000mAh power bank

Ready to Connect?
Let's chat about your project needs! I can be reached via Skype and email at Upgrade to see actual info

Top Skills

Office and Administration » Data Entry

Experience: Less than 6 months

Office and Administration » Travel Planning

Customer Support » Customer Service

Experience: 10+ years

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Transcription

Human Resources

Basic Information

Age
35
Gender
Female
Website
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Address
NAGA CITY, CAMARINES SUR
Tests Taken
IQ
Score:  110
DISC
Dominance: 31%
Influence: 18%
Steadiness: 36%
Compliance: 15%
English
C2(Advanced/Mastery)
Uploaded ID
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