I'm
What I Bring to the Table:
Proven Expertise: I possess a deep understanding of customer service principles and extensive experience using industry-leading platforms like LivePerson, Salesforce, and Zendesk.
Focus on Customer Delight: My passion lies in ensuring your customers receive the quality assistance they deserve, building loyalty and positive brand experiences.
Process-Oriented with a "Why" Mindset: I'm curious and proactive in questioning processes, seeking continuous improvement for optimal customer experience.
Strong Communication & Collaboration: I thrive in open communication and value honesty and transparency. Let's discuss your needs!
Areas of Expertise:
Customer Support Platforms (LivePerson, Salesforce, Gorgias, Zendesk, Intercom, HelpScout)
E-commerce: Shopify Platform Knowledge
Project Management: Trello, ClickUp, AsanaVirtual Assistance: Google Suite, Microsoft OfficeCommunication Tools:
Device details:
MacBook Air M1
8GB RAM
Up to 200mbps Internet Speed 46000mAh power bank
Ready to Connect?
Let's chat about your project needs! I can be reached via
Experience: Less than 6 months
Experience: 10+ years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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