Catherina
Customer Service | Graphic Designer | Video Editor
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Associates degree
Last Active
November 19th, 2024 (9 days ago)
Member Since
March 13th, 2017
Profile Description
Hi, I am
- 1 year Experience in the BPO industry.
- 2 years Experience as an ESL tutor.
- Online Seller for 3 years.
- SMM for 6 months
- High-Speed Internet & Equipment
- Has a keen eye and attention to detail.
- Committed to continuous growth and learning.
Hi there! I'm
MY SKILLS:
• Customer Service
• Data Entry
•
• Effective Communication
• Empathy and Patience
• Attention to Detail
• Time Management
• Professionalism & Positive Attitude
• Hard working & Dedicated
• Phone, Chat, and E-mail Support
TOOLS:
• Microsoft Office Tools
• Google Apps
• ChatGPT
• Canva
• Fimora & Capcut
• AI tools
• Social Media Apps
My goal is to take off some tasks on your shoulders.
- If you think we are a good fit...
- Drop a personal message and let me know...
- I love dogs, how about you?
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
I am also an online seller for 3 years, I have a thrift shop. I'm a one-man team, from posting products, responding to queries sending invoices, handling complaints to the packaging, I'm all that. So I fully understand how to empathize with the customers. My goal is to deliver proactive and timely support or solutions to make the customers feel cared for.
Coaching » Homeschool » Tutorial Teaching
Experience: 2 - 5 years
Being an ESL tutor for 2 years helped me improve my organizational skills, multi-task, and be resourceful. Teaching different types of people, nationalities, ages, and genders taught me to adapt and adjust based on how and in what ways I can teach and communicate with them.
Customer Support » Customer Service
Experience: 1 - 2 years
Being a Customer Service Representative at iQor for a year taught me the importance of customer loyalty, understanding customer needs, and an ability to calm agitated or distressed customers. My main task before was to keep the customers and other employees up-to-date on latest devices and technology. Answered a Number of calls per shift to meet fast-paced call center demands. Achieved high satisfaction rating through proactive one-call resolution of customer issues.
Other Skills
Video Editing
Experience: 2 - 5 years
I edit videos for Youtube as a hobby but eventually became handy when I became a Sales Affiliate on Tiktok. I use Filmora And CapCut.
Customer Support » Phone Support » English Speaking
Experience: Less than 6 months
Design » Graphic Design » Canva
Experience: 2 - 5 years
I use Canva for editing engaging Social media posts on my Online Shop. I also used it before when I managed a Kitchenware/Dinnerware retail store on Instagram.
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 141
- DISC
- Dominance: 31%
- Influence: 24%
- Steadiness: 34%
- Compliance: 11%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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