Nicca

Front Desk Associate, Social Media Manager, Graphic Design Skills, Layouting Ski

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 26th, 2025 (3 days ago)

Member Since

March 15th, 2025

Profile Description

I am a licensed professional educator with a bachelor's degree in elementary education. I bring over six years of experience in the BPO industry, where I have successfully taken on the responsibility of training agents. My focus is on fostering their development and enhancing their capabilities to ensure outstanding performance in their roles.

Top Skills

Experience: 6 months - 1 year

An inbound sales agent specializes in assisting customers with flight bookings. Their primary role involves guiding clients through the flight selection process, providing information about available routes, prices, and airlines, and addressing any questions or concerns related to travel arrangements. This service is designed to enhance the customer experience by ensuring efficient and informed booking choices for travelers.

Experience: 2 - 5 years

I am committed to providing assistance to customers regarding their concerns, ensuring that they feel satisfied with the service they receive by the conclusion of our conversation.

Experience: 1 - 2 years

I have 2 years of I have two years of experience teaching in a classroom setting, where I developed and implemented engaging lesson plans for diverse groups of students. During this time, I focused on fostering a positive learning environment, encouraging student participation, and adapting my teaching methods to meet the individual needs of each student. My experience includes working with various age groups and subject areas, allowing me to strengthen my skills in classroom management and instructional techniques.teaching experience on a classroom setting.

Other Skills

Experience: 2 - 5 years

As a customer service representative at Amazon, I play a vital role in enhancing the shopping experience for our customers. My primary responsibilities include assisting customers with order tracking, ensuring they have up-to-date information about their deliveries. I also handle the processing of returns, guiding customers through the necessary steps to return items efficiently. Additionally, I manage refund requests, ensuring that customers receive their funds promptly and addressing any concerns they may have throughout the process. My goal is to provide outstanding support and ensure customer satisfaction at every interaction.

Experience: 2 - 5 years

Experience: 2 - 5 years

Providing assistance to customers by addressing their concerns and inquiries through a chat platform, ensuring timely and effective communication for a positive customer experience.

Experience: 6 months - 1 year

As a representative for Jetstar, I have had the opportunity to assist passengers with various aspects of their travel arrangements. My responsibilities include helping customers modify their bookings, whether it’s changing flight dates or destinations. I also facilitate the addition of baggage to their itineraries, ensuring they are well-prepared for their journeys. Furthermore, I assist passengers in selecting their preferred seats to enhance their travel comfort, and I handle ticket upgrades for those looking to enjoy a more premium experience. My focus is always on providing exceptional service to ensure a smooth and enjoyable travel experience for all our customers.

Basic Information

Age
31
Gender
Female
Website
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Address
Minalabac, Camarines Sur
Tests Taken
None
Government ID
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