Benedict
Customer Service & Patient Assistance
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $2.95/hour ($520.01/month)
Bachelors degree
Last Active
March 20th, 2025 (2 days ago)
Member Since
March 13th, 2025
Profile Description
A dedicated and results-driven professional with over 12 years of experience in hospital operations, specializing in patient assistance, customer service, and process coordination. With problem-solving skills, effective communication, and a strong commitment to enhancing the patient experience. Adept at managing complaints, resolving conflicts, and collaborating with cross-functional teams to improve service quality. Skilled in data management, documentation, and process improvement, ensuring efficient and seamless hospital operations. A proactive team player with leadership experience in training and mentoring staff, always striving for excellence in service and operational effectiveness.
Top Skills
Customer Support » Customer Service
Experience: 10+ years
With 12 years of frontline experience, I have a strong background in addressing patient concerns, resolving disputes, and ensuring a high level of customer satisfaction.
Other Skills
Customer Support » Customer Service » Conflict resolution
Experience: 10+ years
I have manage grievances and complaints efficiently, providing solutions to enhance the patient experience.
Office and Administration » Communication
Experience: 10+ years
I am skilled at interacting with various departments, patients, and insurance providers to facilitate smooth processes.
Professional Services » Medical Services » Medical Knowledge
Experience: 10+ years
With more than 12 years of experience in hospital operations, I specialize in patient assistance, customer service, and process coordination. Recognized for strong problem-solving abilities, effective communication, and a deep dedication to improving the patient experience.
Office and Administration » Multitasking
Experience: 10+ years
I have manage multiple responsibilities, such as patient navigation, incident reporting, and service recovery programs.
Office and Administration » Data Entry
Experience: 10+ years
with my experience as a IPD Navigator both front and back end, I ensure accurate input and tracking of patient information, reports, and medical records.
Office and Administration » Team Leadership
Experience: 10+ years
I have experience in onboarding new employees and leading orientations on service protocols
Basic Information
- Age
- 37
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Pedro, Laguna
- Tests Taken
- IQ
- Score: 119
- DISC
- Dominance: 23
- Influence: 16
- Steadiness: 38
- Compliance: 23
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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