Joann

Senior Associate | Customer Service Specialist | Inventory Management Specialist

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Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

High school diploma

Last Active

March 5th, 2025 (yesterday)

Member Since

February 14th, 2025

Profile Description

As a dedicated Senior Associate with over nine years of experience in customer service and inventory management, I have developed a strong ability to excel in fast-paced environments while consistently exceeding sales targets and enhancing the customer experience. My experience includes effectively managing branch operations, conducting comprehensive inventory audits, and implementing strategic marketing initiatives that drive sales and improve operational efficiency. I am skilled in training and mentoring new associates, fostering a collaborative team atmosphere, and utilizing various office software to enhance productivity. My strong problem-solving skills and commitment to delivering exceptional service make me a valuable asset to any organization.
Skills:
I am known for my exceptional communication and interpersonal skills, which allow me to build lasting relationships with customers and colleagues alike. My expertise in sales and customer service is complemented by my proficiency in inventory management, ensuring that stock levels are optimized to meet customer demand. I am passionate about continuous improvement and seek opportunities to enhance processes that drive both customer satisfaction and business success. As a proactive and results-driven professional, I am eager to contribute to a dynamic team and help organizations achieve their goals while maintaining a focus on quality and customer experience.

Top Skills

As a Senior Associate at Fast Retailing Philippines (UNIQLO), I actively engage in sales management by observing sales trends, gathering relevant data, and collaborating with fellow senior associates. Together, we develop strategic plans to enhance sales performance and customer engagement. This collaborative approach allows us to execute well-informed initiatives that drive results and foster a positive shopping experience, ultimately contributing to the overall success of the store.

In my role as an Inventory Specialist at Asticom Technology, I was tasked with investigating discrepancies and losses at assigned branches and conducting weekly audits on warehouse management. My diligent oversight and reporting led to positive outcomes in resolving issues and improving operational efficiency. Currently, as a Senior Associate with Fast Retailing Philippines (UNIQLO), I ensure optimal inventory levels by analyzing daily and weekly data to anticipate demand and maintain stock availability. This proactive approach supports a seamless customer experience and contributes to the overall success of the business.

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Throughout my career, I have consistently demonstrated creative problem-solving abilities that enhance operational efficiency and customer satisfaction. At Asticom Technology, I tackled inventory discrepancies by investigating root causes and implementing effective solutions, resulting in improved accuracy and loss prevention. In my current role at Fast Retailing Philippines (UNIQLO), I analyze sales data and identify patterns to optimize inventory levels, ensuring that customer needs are met without overstocking. My commitment to innovative thinking and collaboration allows me to address challenges effectively while fostering a positive team environment.

Experience: 5 - 10 years

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
35
Gender
Female
Website
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Address
Naga city, Camarines Sur
Tests Taken
DISC
Dominance: 40%
Influence: 5%
Steadiness: 21%
Compliance: 34%
English
C2(Advanced/Mastery)
Government ID
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