Overview
Looking for full-time work (8 hours/day)
at $11.36/hour ($1,999.99/month)
Bachelors degree
Last Active
February 22nd, 2025 (yesterday)
Member Since
February 13th, 2025
Profile Description
A dedicated professional specializing in empathetic and technically sound guidance on the product I represent. Proficient in navigating evolving technological landscapes and offering support for a wide range of web-accessible tech issues. I bring passion and commitment to my work, always striving to deliver my best. Additionally, I uphold strong integrity and teamwork values, ensuring reliability and collaboration in every endeavor.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
I’ve been assisting customers via email since 2020. Whether it’s achieving FCR or delivering top-notch responses, you can count on me.
Customer Support » Customer Service
Experience: 2 - 5 years
I started as an agent managing multiple chat interactions (5) while delivering exceptional customer service. My expertise in this role paved the way for my advancement to a lead position, where I now guide and support multiple agents in achieving the same success I once attained.
Office and Administration » Quality Assurance
Experience: 1 - 2 years
I was previously the top QA evaluator, assessing emails and chats handled by agents to ensure precise and high-quality customer and technical support.
Other Skills
Coaching » Training and Development
Experience: 1 - 2 years
I may not have the 10,000 hours of experience to claim absolute mastery, but I can confidently say that I’ve successfully led my team—once struggling as a group of new agents—to the top multiple times in my workplace.
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat City, Pampanga
- Tests Taken
- IQ
- Score: 133
- DISC
- Dominance: 22%
- Influence: 31%
- Steadiness: 33%
- Compliance: 14%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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