Dedicated Customer Service Representative with 8 years of experience. Handled international accounts and different line of business.
Skilled in using technology to improve customer experience, problem-solving, and multitasking.
Experience: 5 - 10 years
8 years of experience as a customer service representative. Handled several accounts in Healthcare, Financial and Telecommunications accounts internationally.
Experience: 2 - 5 years
Part of being a customer service representative, I always leave a detailed note on the customers account. Also had an experience on transcribing a television program for several months.
Experience: 6 months - 1 year
Working on a healthcare account, it requires us to strictly follow HIPAA. Non compliance to HIPAA is a zero tolerance policy on my previous company.
Experience: 6 months - 1 year
Experience: 5 - 10 years
Worked in a call center environment for several years. I've assisted different types of customers over the phone.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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