Experienced and reliable customer service representative with extensive experience providing assistance in a busy call center setting. Proficient on handling customer inquiries and disputes. A Team Leader with strong leadership, communication skills and consistently motives a team to achieve the desire goal.
Provides coaching, monitoring performance and quality assurance.
Experience: 2 - 5 years
Handles customer disputes and making sure that the customer is satisfied on how the dispute was handled.
Experience: 1 - 2 years
Proficient on using Microsoft software (excel, word & outlook) and Gsuite.
Experience: 1 - 2 years
Experienced customer service representative that handles customer concerns and inquiries.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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