Mark

Health Clinical Services Analyst | Team Leader | Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

March 31st, 2025 (3 days ago)

Member Since

January 23rd, 2025

Profile Description

I am skilled in healthcare services analyst and a team leader with a strong background in customer service, medical scribing, and team management. With a proven track record in safeguarding medical records and ensuring the accuracy of electronic health information.

Top Skills

Experience: Less than 6 months

Assisting customers with inquiries regarding their bills, resolving disputes, processing payments, upselling products, and provided tailored solutions to meet customer needs while maintaining high level of professionalism and empathy.

I specialized in documenting patient encounters, including medical history, symptoms, diagnoses, treatment plans, and follow-up instructions. I ensured accurate and timely updates to electronic health records (EHR) while maintaining confidentiality and compliance with healthcare regulations. I work closely with healthcare providers across various specialties and institutions, including urology, internal medicine, family medicine, dermatology, cardiology, endocrinology, oncology, orthopedics, and allergy and immunology, among others.

Experience: 2 - 5 years

I managed and mentored team to achieve organizational goals and deliver excellent results. I oversee day-to-day operations, ensuring team members met performance metrics, providing guidance, motivating through clear communication and recognition, and training to enhance their skills and productivity.

Other Skills

Basic Information

Age
31
Gender
Male
Website
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Address
Liloan, Cebu
Tests Taken
IQ
Score:  82
DISC
Dominance: 27%
Influence: 15%
Steadiness: 43%
Compliance: 15%
English
C2(Advanced/Mastery)
Government ID
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