Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

February 5th, 2025 (5 days ago)

Member Since

January 22nd, 2025

Profile Description

Working in the BPO Industry for 3 years as a Customer Service Representative, Outreach Specialist, and Release Specialist Agent, I developed a deep understanding of the importance of building strong relationships with customers. I thrive in fast-paced environments and am skilled at handling a wide range of customer inquiries and concerns. I was able to sharpen my skills in the following areas:
Communication: Excellent verbal and written communication skills, ensuring clear and effective interaction with customers.
Problem-solving: Ability to quickly understand customer issues and provide solutions, often in a high-pressure environment.
Product knowledge: In-depth understanding of the products or services offered, enabling you to provide accurate information and support.
Multitasking: Managing multiple customer inquiries simultaneously while maintaining attention to detail and efficiency.
Adaptability: Ability to adjust to various customer needs, preferences, and changing circumstances.
Empathy: Providing personalized care to each customer, ensuring they feel heard and valued.
Time management: Efficiently managing time to address customer concerns promptly without compromising quality.