Guest Services VA | Airbnb | Short-Mid Term Rental | 

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

March 2nd, 2025 (yesterday)

Member Since

January 26th, 2017

Profile Description

Experienced Guest Services Professional with a proven track record of 11 years in the hospitality industry. A dedicated and customer-focused individual with a passion for providing exceptional service to guests from a remote setting. Skilled in managing guest inquiries, resolving issues, and ensuring a seamless and positive experience. Proficient in utilizing various communication channels, including email, chat, and phone, to address guest needs promptly and effectively. Detail-oriented and adept at multitasking in a fast-paced virtual environment. Possess excellent interpersonal and problem-solving skills, coupled with a deep understanding of guest satisfaction dynamics. Committed to upholding the highest standards of service excellence while adapting to the evolving landscape of remote customer interactions.

Here are some of the PMS software I used:
* GUESTY
* GuestPoint
* ZeeVou
* LittleHotelier
* Tokeet
* Hostify
* ResMAx
* RMS
* Hostaway
* Cloudbeds