Data Analyst

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

March 14th, 2025 (6 days ago)

Member Since

January 20th, 2025

Profile Description

I am a highly motivated and results-oriented business analyst with 5+ years of experience in the contact center industry, specializing in workforce management.
I have a proven track record of identifying business needs, analyzing data, and developing solutions that improve efficiency, reduce costs, and achieve business goals.
 
My skills include:
Business Needs Assessment
 
Data Analysis
 
Real-time Metrics Tracking
 
Identifying Performance Gaps
 
Staffing Optimization
 
Issue Diagnosis
 
I am passionate about bridging the gap between business and technology. I am also a skilled communicator and have a strong ability to build relationships with stakeholders.
 
In my previous role at Concentrix, I was responsible for business needs assessment and data analysis.
I also have experience in workforce management, having worked as a Workforce Analyst at Quantrics.
 
I am a graduate of the University of Nueva Caceres with a Bachelor of Laws degree.
I also hold a Bachelor of Hotel and Restaurant Management degree from the University of Saint Anthony.
 
I am currently seeking a challenging and rewarding opportunity where I can use my skills and experience to make a positive impact.