Customer Service Specialist with Strong Administrative and Organizational Skills

Experienced Customer Service Representative in the financial industry, providing support for banking, payments, and account-related inquiries. Skilled in handling sensitive financial transactions, dispute resolution, and fraud prevention while ensuring compliance with company policies. Proficient in using tools like Salesforce, Avaya, and Microsoft Office. Strong problem-solving and communication skills, dedicated to delivering accurate and efficient financial assistance to clients.

Experienced Customer Service Representative with a strong background in voice and non-voice support. Skilled in handling customer inquiries, resolving issues efficiently, and providing exceptional service. Proficient in using tools like Salesforce, Avaya, JIRA, and Microsoft Office. Adept at multitasking, problem-solving, and maintaining a positive customer experience. Committed to delivering quality support and exceeding client expectations.

Detail-oriented Back Office Specialist with experience in supporting frontline teams through data management, documentation, and administrative tasks. Skilled in processing transactions, verifying customer information, and ensuring accuracy in reports. Proficient in tools like Salesforce, JIRA, Avaya, and Microsoft Office. Adept at multitasking, problem-solving, and maintaining efficiency in operations while ensuring data confidentiality and compliance.