Israh
E-commerce| Customer Service| Technical Support | Back Office Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.55/hour ($799.99/month)
Bachelors degree
Last Active
March 5th, 2025 (yesterday)
Member Since
January 4th, 2025
Profile Description
I specialize in technical support and customer service, with a focus on troubleshooting hardware/software issues, processing refunds, and communicating effectively across multiple channels (chat,
I’m skilled in fraud investigation, evaluating customer files, and conducting background checks with attention to detail. Additionally, I have a strong background in order taking, sales, and driving customer engagement through proactive communication.
My work prioritizes problem resolution, clear communication, and ensuring a seamless customer experience.
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
I assist customers with inquiries, including order tracking, and efficiently process replacements and refunds.
Other Skills
Customer Support » Technical Support
Experience: 6 months - 1 year
I assist customers in resolving various issues by providing tailored troubleshooting steps and solutions.
Customer Support » Ecommerce
Experience: 1 - 2 years
I sell products through the company's website and maintain communication with resellers. I also encourage customers to sign up for loyalty memberships and subscriptions to enhance their experience.
Customer Support » Back Office Support
Experience: Less than 6 months
I provide support to other customer service team members and am responsible for verifying the authenticity of customer files.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Taguig, National Capital Region (NCR)
- Tests Taken
- IQ
- Score: 107
- DISC
- Dominance: 35%
- Influence: 19%
- Steadiness: 39%
- Compliance: 7%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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