I am an experienced Healthcare Virtual Assistant who has been a Live Scribe for a US-based Optometry clinic for 2 years. With that, I have proven experience in real-time transcription, 50-60 WPM typing skills with excellent accuracy and attention to detail, good listening and communication skills, and can handle multitasking, especially in a fast-paced work environment.
I worked as a Virtual Assistant for a US-based Real Estate account for 2 years (seasonal), tasked with managing the CRMs, calendar, and
I also have experience in BPO as a Customer Service Representative for 6 months, providing customer support, handling customer inquiries and complaints, guiding customers to troubleshoot technical problems, and collaborating with the technical support team to escalate concerns.
Experience: 6 months - 1 year
I was a Customer Service Representative (BPO) for 1 year, providing customer support, handling customer inquiries and complaints, guiding customers to troubleshoot technical problems, and collaborating with the technical support team to escalate concerns.
Experience: 1 - 2 years
I worked as a Live Scribe for an Optometry Doctor in a US-based Optometry clinic. I accurately transcribe, do coding, and bill our patients during their comprehensive and ocular examinations. I ensure accurate diagnoses, treatments, procedures, and plans are transcribed in our EHR. I also fax diabetic reports and send lens quotations to our patients. Double-check and furnish charts.
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