Princess

Customer Service Representative and Collections Specialist

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 11th, 2025 (yesterday)

Member Since

December 7th, 2024

Profile Description

Dedicated and results-driven professional with extensive experience in financial, healthcare, and retail accounts.

S K I L L S A N D E X P E R T I S E
- Inbound and outbound calls
- Debt collection and negotiation
- Payment plans
- HIPAA, FDCPA, and FCRA regulations
- Insurance claims and coverage/benefit information
- Sales transactions as well as processing refunds and returns
- Lease documents analysis
- In-depth Research
- Microsoft Office Suite and Google Workspace

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

I am a highly motivated and customer-focused Customer Service Representative with over two years of experience providing exceptional support in healthcare, retail, and financial services. Skilled in managing complex customer interactions, resolving issues efficiently, and ensuring satisfaction across diverse industries. Adept at handling sensitive information with discretion, complying with industry regulations, and maintaining professionalism in high-pressure environments. Proficient in utilizing CRM tools, streamlining processes, and delivering personalized solutions to meet customer needs. Known for excellent communication, problem-solving abilities, and a results-driven approach. A dedicated team player committed to enhancing the customer experience while contributing to organizational success.