Odessa

Technical Support | Customer Support | Bugs/IUpgrade to see actual info Mgmt.

70 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $6.84/hour ($752.40/month)

Bachelors degree

Last Active

February 23rd, 2025 (yesterday)

Member Since

November 29th, 2024

Profile Description

Hi there! I'm Upgrade to see actual info, a former BPO (Web Hosting company) employee with 16+ years of combined expertise in technical support and bug/iUpgrade to see actual info management. With solid experience in problem-solving activities, troubleshooting
CMS applications, eCommerce products, domains, emails, and other web hosting related topics.
Skilled in managing bugs, iUpgrade to see actual info, and Change processes, ensuring timely resolutions and
quality customer experiences. Proficient in prioritization, cross-team collaboration, and meeting
SLA commitments. Adept at enhancing operational efficiency in high-pressure environments.

I am also open to exploring opportunities as a Virtual Assistant. I am a hard-working, proactive, and dependable individual with a strong ability to learn quickly. I look forward to contributing to your success and collaborating with your team!

Top Skills

Project Management » Jira

Experience: 5 - 10 years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Other Skills

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Ecommerce

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 2 - 5 years

Office and Administration » Google Workspace

Experience: 6 months - 1 year

Project Management » Process Improvement

Experience: Less than 6 months

Basic Information

Age
38
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  125
DISC
Dominance: 33
Influence: 16
Steadiness: 12
Compliance: 39
English
C1(Advanced)
Government ID
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