Genevieve

General VA / Admin Support / Ecommerce Shopify and Amazon VA

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

January 25th, 2025 (5 days ago)

Member Since

January 6th, 2017

Profile Description

Ready to Elevate Your Business?

I'm Upgrade to see actual info Upgrade to see actual info, your go-to expert with over 10 years of experience in customer service, social media management, email and chat support, and e-commerce management. I excel in transforming your "TO-DO" list into "DONE," freeing up your time and driving your business forward.

Why Choose Me?
With strong communication skills and attention to detail, I’ve successfully navigated various industries. My expertise includes managing customer queries, supporting Shopify and Amazon, conducting keyword research, and handling essential administrative tasks.

Explore My Portfolio:
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- Expert E-commerce Virtual Assistant
- PRO Customer Service Specialist
- Amazon Onboarding Expert
- General & Executive Virtual Assistant

My Previous Roles:
- Shopify E-commerce Specialist
- Executive Virtual Assistant
- Amazon Agency Onboarding Specialist
- Digital Marketing Assistant
- Administrative Support Assistant
- Chat and Email Support

Skills & Services:
- Customer Service Support
- Shopify Store Management
- Administrative Assistance
- Amazon Keyword Research
- Travel and Schedule Management
- Social Media Engagement
- Inventory Management
- Helpdesk Ticket Resolution
- Order Processing
- Email and Chat Support
- Data Entry
- Email Management
- Call Handling (Inbound and Outbound)

Tools & Software:
- Shopify and Amazon
- Gorgias, Zendesk, Asana
- Zoho CRM, ERP Management System
- QuickBooks for Invoicing
- Google Suite and Microsoft Office
- Facebook and Instagram Management
- Canva for Design
- Calendly for Scheduling
- Helium 10 and Cerebro
- Trello, Front, Upgrade to see actual info, Hubstaff

Let's Connect!
Discover how I can make a difference and become one of your best hiring decisions. I’m excited to contribute to your success! 

Top Skills

Experience: 5 - 10 years

I’ll help you set up your Amazon store, optimize product listings, and manage customer interactions to maximize your sales potential.

Experience: 5 - 10 years

From product listings and inventory updates to managing orders and customer inquiries, I’ll ensure your store runs smoothly and efficiently.

Experience: 5 - 10 years

I’m here to handle customer queries promptly and professionally, creating a seamless experience for your clients.

Other Skills

Experience: 5 - 10 years

I’ll help you create engaging content and manage interactions across platforms like Instagram, Facebook, and Twitter, ensuring your online presence is always on point.

Experience: 5 - 10 years

I can help you identify trending products and optimize your Shopify and Amazon listings to improve search visibility, driving more sales with compelling descriptions and targeted keywords.

Experience: 5 - 10 years

Providing friendly, efficient support is my priority! I’ll help build customer loyalty and ensure your clients are always satisfied.

Whether it’s managing your calendar, organizing emails, or handling data entry, I’ll take care of the administrative tasks so you can focus on growing your business.

Experience: 5 - 10 years

I’ll manage customer inquiries and feedback using CRM systems, building lasting relationships and ensuring a personalized experience for every client.

Experience: 5 - 10 years

Boost your business with tailored email marketing campaigns! I’ll create and send emails that attract attention, build engagement, and keep your customers informed and loyal.

Engage with your audience effectively on social media platforms. I’ll create captivating content and respond to comments and messages to foster stronger connections and brand loyalty

Experience: 5 - 10 years

I’ll manage your FBA listings, stock levels, and shipments to ensure smooth operations and maximum efficiency for your Amazon business.

I’ll track customer reviews, address negative feedback, and ensure your store maintains a high rating across Shopify and Amazon, keeping your reputation solid and customers happy.

Experience: 5 - 10 years

I’ll help you stay on top of important dates by managing your calendar and scheduling appointments, meetings, and events seamlessly.

Experience: 5 - 10 years

Need to organize and maintain records? I’ll handle your data entry tasks, ensuring your spreadsheets are accurate, up-to-date, and easy to understand.

Experience: 5 - 10 years

From processing orders to managing stock levels, I ensure your products are shipped on time and your inventory is up-to-date, keeping customers happy and your business running smoothly.

Basic Information

Age
37
Gender
Female
Website
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Address
Davao city, Davao del Sur
Tests Taken
IQ
Score:  126
DISC
Dominance: 45%
Influence: 20%
Steadiness: 24%
Compliance: 11%
English
C2(Advanced/Mastery)
Government ID
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