Customer Service Specialist | Top-Notched Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Bachelors degree

Last Active

December 30th, 2024 (yesterday)

Member Since

January 6th, 2017

Profile Description

Looking for a reliable and efficient Virtual Assistant who can support your business growth? 

I’m Upgrade to see actual info Upgrade to see actual info, and I’m here to provide you with expert assistance across multiple areas, from general virtual assistance to Shopify management, Amazon onboarding, and customer support! With over 10 years of experience in administrative tasks and e-commerce, I’m equipped to handle all the details so you can focus on what matters most—growing your business.

Here’s how I can help:
Shopify Management: From product listings and inventory updates to managing orders and customer inquiries, I’ll ensure your store runs smoothly and efficiently.

Amazon Onboarding & Optimization: I’ll help you set up your Amazon store, optimize product listings, and manage customer interactions to maximize your sales potential.

Chat & Email Support: I’m here to handle customer queries promptly and professionally, creating a seamless experience for your clients.

Product Research & Listing Optimization: I can help you identify trending products and optimize your Shopify and Amazon listings to improve search visibility, driving more sales with compelling descriptions and targeted keywords.

Order Fulfillment & Inventory Management: From processing orders to managing stock levels, I ensure your products are shipped on time and your inventory is up-to-date, keeping customers happy and your business running smoothly.

Customer Relationship Management (CRM): I’ll manage customer inquiries and feedback using CRM systems, building lasting relationships and ensuring a personalized experience for every client.

Social Media Engagement & Content Creation: Engage with your audience effectively on social media platforms. I’ll create captivating content and respond to comments and messages to foster stronger connections and brand loyalty.

Data Entry & Spreadsheet Management: Need to organize and maintain records? I’ll handle your data entry tasks, ensuring your spreadsheets are accurate, up-to-date, and easy to understand.

Calendar Management & Appointment Scheduling: I’ll help you stay on top of important dates by managing your calendar and scheduling appointments, meetings, and events seamlessly.

Inbox Marketing Campaigns: Boost your business with tailored email marketing campaigns! I’ll create and send emails that attract attention, build engagement, and keep your customers informed and loyal.

Product Photography & Editing: If you need product photos for your Shopify or Amazon store, I can help you take and edit high-quality images that will stand out and drive sales.

Amazon FBA (Fulfillment by Amazon) Management: I’ll manage your FBA listings, stock levels, and shipments to ensure smooth operations and maximum efficiency for your Amazon business.

E-commerce Customer Feedback Management: I’ll track customer reviews, address negative feedback, and ensure your store maintains a high rating across Shopify and Amazon, keeping your reputation solid and customers happy.

Task & Project Management with Tools like Trello & Asana: I’ll help you stay organized by tracking tasks, deadlines, and progress on your projects, using tools like Trello or Asana to ensure everything runs efficiently.

Order Tracking & Customer Updates: I’ll monitor your orders, track shipments, and keep your customers updated on their order status, ensuring a smooth, transparent process.

Basic Accounting & Invoicing Support: Let me assist with organizing your finances by handling invoicing, receipts, and basic accounting tasks to keep your books in order and your business on track.

With a background in customer service, technical support, and a deep understanding of e-commerce platforms, I’m here to be your reliable, tech-savvy assistant.

Let’s work together to streamline your processes, improve your customer experience, and help your business thrive. Drop me a message today, and let’s get started!