Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

December 29th, 2024 (yesterday)

Member Since

November 13th, 2024

Profile Description

NEED HELP in RUNNING your AirBnb Short-Term Rental? I GOT YOU! 

A dedicated short-term rental virtual assistant who specializes in comprehensive support for property managers to optimize their vacation rentals.

My key responsibilities include:

Guest Communication:Respond promptly to guest inquiries via messaging platforms, email, or phone.Provide pre-booking information and address questions about the property, amenities, and policies.Handle post-booking communication, including check-in instructions and follow-up messages.

Reservation Management:Handle reservation modifications, cancellations, and refund requests in line with policies.Prevent double bookings by keeping calendars synchronized across platforms.

Listing Management:Create and update property listings with accurate descriptions, photos, and amenities.Optimize listings for better visibility, including competitive pricing strategies and SEO-friendly descriptions.Manage seasonal promotions or discounts to attract Upgrade to see actual infolendar and Task 

Coordination:Schedule cleaning and maintenance between guest stays.Coordinate with service providers, such as cleaners or repair Upgrade to see actual infotify property owners of upcoming bookings or any special requirements.Guest Experience 

Enhancement:Ensure guests have all necessary information for their stay, including welcome guides and local recommendations.Address guest concerns or complaints quickly and professionally to ensure a positive experience.Collect feedback and reviews from guests post-stay.

Administrative Support:Maintain organized records of bookings, payments, and guest communication.Prepare weekly or monthly performance reports for property owners.Monitor and track expenses related to property management.

Problem Resolution: Act as the point of contact for resolving issues such as last-minute cancellations, property access problems, or guest disputes.Collaborate with property owners and service providers to address urgent matters.

I am committed to ensuring smooth reservations, delivering exceptional customer service, maintaining appealing listings, and enhancing organizational efficiency.Being an experienced corporate personnel for quite a long time, it is with great pleasure that work and serve you with the skills and talents I acquired in my previous corporate jobs. I am a fairly new freelancer but I'm dedicated to providing you with my 100%.The work ethic I have shown the companies I worked with makes me a reliable business partner.
TOOLS I am familiar:- Booking Platforms: Airbnb- Google Workspace: Gmail, Drive, Google Sheets, Calendar- Communication Tools: WhatsApp, Telegram, Zoom, Skype

The top of my priority is YOUR SATISFACTION. I don't want to waste your time and mine either because TIME is PRECIOUS which equates to MONEY. My ultimate goal is to contribute to the seamless and efficient operation of short-term rental businesses. I am eager to support your property management endeavors if you're seeking a dedicated virtual assistant with a diverse skill set and a commitment to excellence.

DROP ME A MESSAGE. I am willing to provide you with quality service. And you can expect complete confidentiality and prompt delivery. Thank you for your interest in my profile.