I am a highly motivated and experienced Customer Service Associate with a proven track record of providing exceptional support and building positive relationships. My 11 years of experience in various customer-facing roles, including Virtual Assistant, Sales Representative, Patient Care Representative, and Tier 1 & 3 Customer Service, have equipped me with a diverse skillset. I excel at problem-solving, handling difficult situations, and navigating complex customer inquiries. I am proficient in using ticketing systems and CRM software to streamline interactions and ensure efficient issue resolution. My educational background in Marketing Management, coupled with my Associate degree in Computer Secretarial, further enhances my administrative skills and communication abilities. I am eager to contribute my expertise and dedication to a company that values exceptional customer service.
Experience: Less than 6 months
I'm a dedicated sales professional with a proven ability to build rapport, understand customer needs, and drive sales success.
Experience: 10+ years
I'm a dedicated customer service professional with a proven ability to resolve issues effectively, build strong relationships, and maintain a positive customer experience.
Experience: 6 months - 1 year
I'm a dedicated Virtual Assistant with a proven ability to provide exceptional customer service, manage tasks efficiently, and collaborate effectively with clients and colleagues.
Experience: Less than 6 months
I'm a resourceful problem-solver with a commitment to providing excellent patient care. I'm skilled at identifying and addressing patient concerns, ensuring they receive the best possible support.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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