Contessa

Virtual assistant/ Ecommerce Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $5.10/hour ($897.60/month)

Associates degree

Last Active

January 4th, 2025 (5 days ago)

Member Since

January 4th, 2017

Profile Description

Customer-focused Customer Service Representative with 10+ of experience. Has shown the ability to handle high-volume customer inquiries, resolve complaints effectively, and make product recommendations through??email, chat, and phone support. Proficient in using tools such as Shopify, Gorgias, Zendesk, other CRM systems, and Shiphero to ensure smooth operations and excellent customer service. Known for strong communication, problem-solving, and time management skills. Committed to driving positive customer experiences and supporting business growth.

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: 6 months - 1 year

Experience: 5 - 10 years

Basic Information

Age
43
Gender
Female
Website
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Address
San Rafael, Bulacan
Tests Taken
IQ
Score:  121
DISC
Dominance: 15
Influence: 7
Steadiness: 50
Compliance: 28
English
C2(Advanced/Mastery)
Government ID
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