Persuasive Cold Caller | Resilient Virtual Assistant

Skilled in initiating outbound calls to potential clients to introduce internet services, generate interest, and drive sales. Proficient in maintaining a pipeline of leads, responding to inquiries, and providing accurate information about products and connectivity solutions. Experienced in troubleshooting internet issues, handling service upgrades or downgrades, and addressing billing concerns. Committed to ensuring customer satisfaction through effective communication, follow-ups, and collaboration with teams to resolve complex issues efficiently.

Experienced in delivering excellent customer service through outbound calls, resolving inquiries, and ensuring customer satisfaction. Proficient in providing clear product information, troubleshooting technical issues, and addressing complaints across multiple communication channels. Skilled in maintaining accurate customer records, managing billing inquiries, and collaborating with teams to resolve complex issues efficiently. Adept at building strong client relationships and ensuring seamless customer experiences through follow-ups and attention to detail.

I have successfully initiated outbound calls to potential clients, introducing products and securing sales while maintaining a strong prospect pipeline. Skilled in providing accurate product information, resolving customer concerns, and troubleshooting issues, I ensured seamless customer experiences across phone, email, and chat. My ability to follow up, update records, and collaborate with teams has contributed to building lasting client relationships and achieving sales growth.