A BSc. in International Hospitality Management graduate with over 12 years experience in the field of Office Administration and Food & Beverage Industry. Over the 8 years of my current role as Administration Officer I had constantly proved to be the most reliable, efficient and professional officer. Accumulated a wide experience, abilities and skills in Administrative Management including planning, coordinating, administrative procedures and systems, ensuring the smooth and adequate flow of information within the company and multitasking skills support to other company departments.
Experience: 5 - 10 years
Providing positive and effective support to customers (in-person, over the phone, email, or through live chat) that help to resolve issues and ensure customer satisfaction.
Experience: 5 - 10 years
• Managing and supporting company’s operation on a day-to-day basis. • Ensuring the Managers well knowledge concerning company’s activities and development. • Scheduling appointments, meetings and managing calendars for Chairman, General Manager and other department Managers. • Handling incoming and outgoing correspondence, emails, letters and phone calls. • Gathering and filing documents (electronic and physical) in secure and organize data. • Assisting clients’ (individuals and companies) concerns well attended.
Experience: 5 - 10 years
Supporting the daily operations of the company, helping ensure that processes run smoothly and efficiently. Strong organizational abilities, technical proficiency, interpersonal and communication skills.
Experience: 5 - 10 years
Tracking and managing employees' working hours, attendance, and leave. Ensuring that time and attendance systems are accurate, efficient, and compliant.
Experience: 5 - 10 years
Efficient in inputting, managing, and organizing information into various systems
Experience: 5 - 10 years
Managing schedules, communications, and various tasks to ensure that the Manager can focus on their key responsibilities.
Experience: Less than 6 months
Planning and organizing travel arrangements for individuals or groups within the organization. Ensuring flights, accommodations, transportation, and itineraries are well organize and prepared.
Experience: 5 - 10 years
Responsible for managing the bidding/proposal process. Studying and preparing all bidding/proposals (Technical and Commercial) accurately and in compliance with the requirements, submission and deadlines.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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