Raffy

Customer Service Supervisor|Virtual Assistant|Online Gaming/

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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

April 3rd, 2025 (3 days ago)

Member Since

October 28th, 2024

Profile Description

Highly diligent individual with 4 years of experience of being a customer service representative for (AUS/NZ), 6 months of experience training, supervising, and motivating customer service staff. Proven record optimizing team performance to build customer loyalty and retention. Excellent communicator and an expert at identifying and resolving customer issues over the phone, chat and email. Experienced as a Technical Support representative, Social media management and has an extensive knowledge and experience for Online Casino/Gaming.

Excited to leverage my interpersonal skills to provide personalized customer service and improving overall team performance.

Top Skills

Customer Support » Social Media Moderation

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 5 - 10 years

Coaching » Training and Development

Experience: 1 - 2 years

Other Skills

Customer Support » Technical Support

Experience: 2 - 5 years

Responsible in repairing ATM machines and uploading software needed for transactions. Provide Step by step assistance for field engineers over the phone to fix the machines issue. Intensive rebuilding and repairs for faulty ATM machines and ensure that it will work.

Customer Support » Sales Support » Lead Generation

Experience: 6 months - 1 year

Turns lead into sales

Basic Information

Age: 33

Gender: Male

Website: Sign Up with Pro Account to View

Address: Pasig, Metro Manila

Tests Taken: IQ
Score: 121: DISC
Dominance: 41
Influence: 11
Steadiness: 39
Compliance: 9: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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