Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
High school diploma
Last Active
December 3rd, 2024 (today)
Member Since
October 16th, 2024
Profile Description
Experienced Virtual Professional Specializing in Customer Support, Administrative Assistance, and Training
I am a dedicated virtual professional with nearly five years of experience in the U.S. healthcare industry and over five years in customer service, administrative support, and training roles. My expertise includes:
Customer Support: Handling inquiries with empathy, professionalism, and clear communication to ensure excellent customer experiences. Administrative Tasks: Managing schedules, data entry, and streamlining workflows using tools like Microsoft Office, Google Workspace, and CRM platforms. Training and Supervision: Mentoring and coaching teams, creating training materials, and ensuring team productivity and quality performance.
I am proficient with various tools and systems, including Salesforce, and Canva. My skills in problem-solving, multitasking, and managing complex tasks remotely allow me to deliver consistent results for clients and businesses.
I am passionate about helping businesses grow by providing top-notch virtual assistance and exceptional customer service. If you’re looking for a professional who combines experience, adaptability, and a strong work ethic, let’s connect!
Top Skills
Office and Administration » Calendar Management
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 2 - 5 years
Supported customers from various companies and BPOs.
Coaching » Training and Development
Experience: 2 - 5 years
I have years of experience in product and development training through various companies, location and culture. Trained a diverse array of participants both in communication and product related skills.
Other Skills
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Office and Administration » Google Sheets
Experience: 1 - 2 years
I create form, reports and organize data.
Office and Administration » Google Slides
Experience: 1 - 2 years
Use slides to create training modules and reports
Office and Administration » Email Management
Experience: 1 - 2 years
Customer Support » Social Media Moderation
Experience: Less than 6 months
Office and Administration » Microsoft 365
Experience: Less than 6 months
Office and Administration » Data Management
Experience: Less than 6 months
Basic Information
- Age
- 37
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Dumaguete, Negros Oriental
- Tests Taken
- IQ
- Score: 124
- DISC
- Dominance: 7
- Influence: 28
- Steadiness: 29
- Compliance: 36
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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