Sophia
Healthcare Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.41/hour ($599.98/month)
High school diploma
Last Active
March 1st, 2025 (today)
Member Since
September 29th, 2024
Profile Description
Dynamic Virtual Assistant with a rich background in customer service and business management. I worked in a BPO as a healthcare customer service representative and successfully grew my own popup store to two branches. I’m adept at social media management, multitasking, and ensuring smooth operations. I look forward to bringing my skills to your team and helping you achieve your objectives!
Top Skills
Customer Support » Phone Support
Experience: 6 months - 1 year
answer incoming calls, manage multiple lines simultaneously, and help patients with various tasks.
Customer Support » Insurance » Insurance Verification
Experience: 6 months - 1 year
Our assistants verify patient insurance coverage, confirm eligibility, and obtain pre-authorizations for medical procedures, ensuring seamless claims processing.
Professional Services » Medical Services » HIPAA Compliance
Experience: 6 months - 1 year
HIPAA compliance is an important aspect of any medical practice, and VMAs need to be familiar with the rules and regulations of the HIPAA in order to keep your clinic compliant.
Other Skills
Customer Support » Customer Service
Experience: 6 months - 1 year
the patients you interact with in healthcare settings are often nervous and anxious. Therefore, you need to understand the fundamentals of customer service to put them at ease and, no matter what their enquiry relates to, act professionally and appropriately.
Professional Services » Medical Services » Medical Billing
Experience: 6 months - 1 year
Our medical assistants provide comprehensive support in medical billing processes, including accurate coding of procedures and insurance coverage verification, ensuring efficient billing operations
Marketing » Social Media Management
Experience: 6 months - 1 year
I utilize social media advertising to effectively promote products and increase sales.
Office and Administration » Decision Making
Experience: 6 months - 1 year
Skills for making good decisions include understanding the problem, brainstorming solutions, evaluating different option
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo City, Rizal
- Tests Taken
- IQ
- Score: 106
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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