Current Employment Status:
Hired Part Time on Dec 21, 2023
Trishia
Quality Specialist / Radio Personality / Virtual Assistant
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $5.00/hour ($440.00/month)
Bachelors degree
Last Active
December 2nd, 2024 (yesterday)
Member Since
November 26th, 2016
Profile Description
- schedule and verify appointments and meetings of supervisors and managers
- prepare appropriate agendas for meetings and conferences
- conduct thorough investigation for customer and client complaints through word processing
- regularly attend meetings, take and record minutes of meetings
- mentor and guide (one-to-one coaching) agents ensuring all are well trained in product knowledge and call flow procedure
- prepare reports for the management through presentation software such as MS PowerPoint
- strong presentation skills
-conduct team huddles
- monitor / evaluate calls and spot strengths and opportunities of the agents
- excellent tone and modulation
- great communication skills and creativity to interact with listeners
- able to improvise and think "on the spot"
- knowledgeable on current affairs, news issues and social trends
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Phone Support
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 5 - 10 years
Other Skills
Professional Services » Management Services » Administrative Management
Experience: 5 - 10 years
Office and Administration
Experience: 5 - 10 years
Office and Administration » Quality Assurance
Experience: 5 - 10 years
Audio Editing » Voice Over » Voice Acting
Experience: 2 - 5 years
Professional Services » Management Services » Business Management
Experience: 1 - 2 years
Coaching » Homeschool » Tutorial Teaching
Experience: 1 - 2 years
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- IQ
- Score: 99
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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