General Virtual Assistant

-creative individual with a flair for innovative design and a keen eye for detail. -I’m eager to bring fresh perspectives and dynamic solutions to every project. Explore my work and see how I turn ideas into compelling visual stories.

- Handling incoming customer calls to address inquiries, resolve issues, and provide information about services. - Engaging with customers to provide a welcoming experience, taking orders, answering inquiries, and addressing any issues to ensure customer satisfaction.

• Handling both incoming and outgoing calls to manage patient inquiries, confirm appointments, and conduct follow-ups.

• Handling and optimizing link-based advertising campaigns to drive traffic and engagement. • Developing, executing, and managing advertising projects to enhance brand visibility and achieve marketing goals. • Social Media management to maintain and promote listings on Facebook and other platforms.

• Overseeing and managing incoming and outgoing emails to ensure timely and appropriate responses to client communications.

• Appointment Scheduling telemedicine, mental health, primary care, and psychiatry visit virtual services. • Adjusting and managing appointments across different time zones to ensure timely and accurate scheduling. • Adjusting and managing appointments across different time zones to ensure timely and accurate scheduling. • Organizing and maintaining the schedule for healthcare providers to ensure efficient appointment management and avoid conflicts. • Handling both incoming and outgoing calls to manage patient inquiries, confirm appointments, and conduct follow-ups. • Coordinating and sending referral letters to specialists, either directly or through insurance, based on patient needs and provider recommendations. • Preparing and managing various medical documents, including work notes and consent forms, ensuring accurate and timely documentation of patient interactions. • Utilizing and managing clinical dashboards to monitor patient data, track appointments, and manage healthcare provider schedules. • Managing and updating patient charts to ensure accurate and up-to-date information is available for healthcare providers. • Monitoring and tracking consultations to ensure follow-up actions are completed and that patients receive timely and appropriate care. • Engaging with patients to enforce rapport, provide empathy, and offer support throughout their virtual care experience.