Crystal
Virtual Assistant| Customer Service
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $6.00/hour ($528.00/month)
Bachelors degree
Last Active
January 20th, 2025 (today)
Member Since
August 28th, 2024
Profile Description
Hi, I am new to this, but I am willing to learn and to be train. I am passionate about taking a new path for my growth. As I have known myself on how I can adopt easily to changes and become effective with the task given to me. I pay attention to details for better work result. I have handled teams, trained associates and mentored them. Let me know maybe I can see what I can do.
• Strong Oral and Written Communications
• Proficiency in Computer Applications (Microsoft Word, Excel, and Power Point)
• Collaboration and Support
• Training and Mentorship
• Multitasking and Time Management
• Maintaining knowledge of HIPAA regulations.
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 2 - 5 years
As a subject matter expert, we are given a an admirative task focusing to process enhancement and problem solving. That includes the following: *Data Mining *Data Analysis * Job Aid *Reporting to Clients and Senior leadership *Call Auditing
Customer Support » Healthcare
Experience: 5 - 10 years
I have started as an inpatient coordinator in Optum where we check the facilities where the member stayed during their hospitalization. Gathering information through different department within the facility for accurate documentation of their stay until they leave the facility. Following my next experience with another company where we call the members to offer assistance regarding their medication refill. We also send fax for provider's follow up for a new prescription. We call their pharmacy with their discretion and offer consult to our pharmacist department when member mentioned they are experiencing side effect from the maintenance medication that they are taking.
Office and Administration » Data Analytics
Experience: 1 - 2 years
Call data analysis was part of my daily administrative task as a subject matter expert. Upon listening to the call, we check its quality and what's needed to be done as opportunity and good practice. We create data to show the progress each week. We also create job aid which includes the opportunity and the best practices that can be applied moving forward.
Coaching » Training and Development
Experience: 1 - 2 years
As a subject matter expert, I handled different teams with different types of people that needed to be trained and supported with the process.
Other Skills
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 100
- DISC
- Dominance: 15
- Influence: 17
- Steadiness: 32
- Compliance: 37
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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