Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
February 20th, 2025 (6 days ago)
Member Since
August 15th, 2024
Profile Description
A versatile Administrative professional with a solid background in office management, customer service, and communication. With 3 years of experience in customer service and a previous role as a Guest Services Agent, I have developed a deep understanding of client needs, ensuring top-notch service and satisfaction. My role as an Onboarding Specialist allowed me to master the art of seamless transitions for new hires, fostering a supportive and informed work environment. My experience in managing office operations has equipped me with excellent organizational skills, a knack for problem-solving, and the ability to multitask in fast-paced environments. I am dedicated to fostering a positive and efficient workplace, always ready to go the extra mile to ensure both team and client satisfaction.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
I managed over 80-100 emails daily, resolving customer complaints swiftly and professionally. I handled queries on product info, tracking, billing, and account management, and assisted with orders, refunds, and replacements.
Customer Support » Customer Service
Experience: 2 - 5 years
I provided top-notch customer service as a Guest Services Representative by assisting with bookings and addressing guest inquiries, reducing complaints by 95%. I resolved issues quickly and collaborated with teams to ensure a seamless guest experience. Additionally, I worked with the project manager to optimize property listings.
Office and Administration » Administrative Support
Experience: 6 months - 1 year
I oversaw the entire onboarding process, ensuring a smooth experience while maintaining compliance and confidentiality. I audited files, set up employee info in trackers, and coordinated documentation. My focus was on resolving issues, improving communication, and supporting new hires effectively.
Other Skills
Human Resources » Recruiting
Experience: 6 months - 1 year
I collaborated with hiring managers to determine staffing needs, pre-screened resumes, and coordinated interviews. I managed the onboarding process, including new hire paperwork, and maintained accurate employee records. Additionally, I supported the HR officer with payroll and other tasks as needed.
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Iligan City, Lanao del Norte
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 6%
- Influence: 15%
- Steadiness: 32%
- Compliance: 47%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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