A dedicated customer service professional who is adaptable, quick to learn, and reliable. I perform well both independently and under supervision in fast-paced online environments. My skills include active listening, clear communication, and problem-solving to efficiently meet customer needs via phone calls,
Experience: 2 - 5 years
I have accumulated two and a half years of experience working in a BPO company, managing a range of accounts including financial accounting, telecommunications, and inbound sales. My versatility allows me to swiftly adapt to various roles, providing exceptional customer support by effectively addressing inquiries, resolving issues, and ensuring a positive experience. In addition to my strong problem-solving skills and ability to manage diverse responsibilities, I excel in maintaining a high standard of service quality and fostering strong customer relationships. My experience has equipped me with a keen understanding of different industries and the ability to deliver tailored solutions that meet specific client needs.
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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