Motivating manager and analytical problem-solver with exceptional customer relations aptitude and relationship-building abilities, as well as skills for leading and inspiring teams. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to improve employee engagement and increase output
Experience: 5 - 10 years
Been in a Medical Field for the past 10 years under Dermatology Clinics. Handled Medical Billing and Insurance Verification in terms of Benefits and Eligibility.
Experience: 2 - 5 years
Customer Service Manager - Researched and corrected client complaints to build corporate loyalty. - Assumed responsibility for team productivity and controlled work flow to meet or exceed quality service standards. - Supervised staff and reviewed performances to determine training needs and define correct plans for eliminating process delays. - Complied with client requests to address issues.
Experience: Less than 6 months
Public Service Officer - Prepared extensive reports on crimes, policy infractions, and work orders. - Answered emergency calls and helped out individuals in need. - Provided financial and medical assistance on individuals with low income.
Experience: Less than 6 months
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