Human Resources

Manages activities within the project management tool related to the analysis and preparation for the enrollment process, including required system/profile/information gathering, requirements analysis, system updates, quality testing, data migration, and resulting deliverables. Provides WFN Benefits expertise. Coordinates communication with appropriate comprehensive benefits, internal business partners or third party resources to expedite responses to critical process, operating, client or participant situations.

Serves as primary point relationship owner for assigned Comprehensive Benefits clients including Benefits Administration, Talent Acquisition and Open Enrolment Supports /oversees the data gathering, requirements analysis and ADP project management activities associated with the maintenance of WFN/HRB and related interfaces/connections during the client's annual enrollment period. Supports configuration and maintenance of WFN and other ADP products as it relates to Benefits and Talent. Manages activities within the project management tool related to the analysis and preparation for the enrollment process, including required system/profile/information gathering, requirements analysis, system updates, quality testing, data migration, and resulting deliverables. Provides WFN Benefits expertise. Coordinates communication with appropriate comprehensive benefits, internal business partners or third party resources to expedite responses to critical process, operating, client or participant situations.

Processes all new porting for new or existing customers accurately and timely Responsible for verifying all documentation needed from start to finish of the porting p rocess Responding to emails and phone calls Troubleshoot with cross departments for service-impacted issues.