Nizza

Customer Service Support + Appointment Setter + Sales Associ

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Overview

Looking for full-time work (8 hours/day)

at $5.40/hour ($950.40/month)

Bachelors degree

Last Active

February 20th, 2025 (2 days ago)

Member Since

June 11th, 2024

Profile Description

Hi there! I am Upgrade to see actual info, 24 years old, with 6 years of experience in customer service and sales in. I’ve worked in multiple customer service roles, including handling phone calls, emails, and chat support, and appointment setting. I specialize in order management, driving sales, scheduling appointments, ensuring customer satisfaction by addressing their needs with care.
This experience has significantly refined my communication abilities, and built trust with both clients and colleagues. I am confident that I can bring my expertise to your team and I look forward to discussing how I can contribute to your company's success.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Receives inquiry and booking of orders from customers via chat/email. Performs related works as required and works on special projects, as requested. Helps customers from their query and problems with their orders. Responding promptly to customer inquiries.

Customer Support » Customer Service

Experience: 1 - 2 years

Provide excellent customer service to customers, responding to inquiries and resolving issues in a timely manner. Utilize problem solving skills to identify solutions for customer needs. Maintain up-to-date knowledge of products, services, policies, and procedures. Accurately process orders, payments, returns, exchanges, and other transactions. Assist with product activation and troubleshooting technical issues. Follow established processes and procedures to ensure compliance with company standards. Monitor customer accounts for potential fraud or abuse.

Marketing » Appointment Setting

Experience: 6 months - 1 year

Sets and schedule visit appointments. Maintaining a positive, empathetic, and professional attitude toward client's request at all times.

Other Skills

Human Resources

Experience: 6 months - 1 year

-Consult with employers to identify needs and preferred qualifications -Interview applicants about their experience, education and skills -Contact references and perform background checks -Inform applicants about job details such as benefits and -conditions -Hire or refer qualified candidates -Conduct new employee orientations -Process paperwork

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Lipa City, Batangas

Tests Taken: IQ
Score: 108: DISC
Dominance: 54
Influence: 12
Steadiness: 28
Compliance: 6: English
C2(Advanced/Mastery)