Joanna

Transcriptionist/Medical VA/Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

April 1st, 2025 (3 days ago)

Member Since

September 24th, 2016

Profile Description

Hello! My name is Upgrade to see actual info Upgrade to see actual info G. Upgrade to see actual info and I am dedicated and detail-oriented Virtual Assistant with extensive experience in Customer Service, Medical Transcription, Clinic Scheduling, Technical Support, and Data Encoding. I have a proven ability to provide efficient administrative support, deliver exceptional customer service, and manage critical tasks with precision. With strong communication skills and a keen eye for detail, I am adept at managing schedules, handling client inquiries, transcribing medical documentation, and offering technical assistance to ensure smooth operations. My diverse skill set and ability to quickly adapt to new tools and systems make me a versatile asset in any virtual assistant role.
As a virtual assistant, I excel in providing administrative support and taking care of various tasks, such as managing emails, scheduling appointments, and organizing documents. I am highly organized, detail-oriented, and thrive in fast-paced environments.
I am a highly organized and proactive Clinic Scheduler with comprehensive experience in managing patient appointments, coordinating healthcare providers, and optimizing clinic operations. Adept at handling a high volume of scheduling tasks while ensuring accuracy and efficiency, I am committed to delivering exceptional patient service and supporting seamless clinic workflows. With a strong background in healthcare administration, I excel in maintaining clear communication between patients, physicians, and other clinic staff, ensuring that all appointments are scheduled promptly and correctly. My ability to prioritize tasks, manage conflicts, and utilize scheduling software effectively makes me a valuable asset in any clinical environment.
Additionally, I have excellent transcription skills that allow me to accurately transcribe audio and video files. With a keen ear for detail and impeccable clarity, I can efficiently transcribe a wide range of content, froUpgrade to see actual infoetings and interviews to podcasts and webinars.
Overall, I am a reliable and adaptable professional who takes pride in delivering high-quality work. With my extensive knowledge and dedication to excellence, I am confident in my ability to contribute to your success. Let's work together to achieve your goals!

Top Skills

Experience: 1 - 2 years

Experience: 6 months - 1 year

Experience: 1 - 2 years

I worked with several BPO companies as a Customer Service Representative. Providing best resolution to their problems and concern.

Other Skills

Experience: 6 months - 1 year

Scheduling and verifying patient's referral and insurance.

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
41
Gender
Female
Website
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Address
Antipolo City, Rizal
Tests Taken
IQ
Score:  109
DISC
Dominance: 33 %
Influence: 26 %
Steadiness: 31 %
Compliance: 10 %
English
C2(Advanced/Mastery)
Government ID
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