Percy
Business Operations Specialist / Customer Service Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $9.12/hour ($1,605.12/month)
Bachelors degree
Last Active
January 10th, 2025 (4 days ago)
Member Since
June 2nd, 2024
Profile Description
I'm a tenure Business Operations Specialist for E-Commerce and a previous Customer Service Specialist/Escalations with leadership role. I'm a very flexible person and adaptive to any situation and environment.
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 1 - 2 years
Professional Services » Management Services » Call Center Operations Management
Experience: 1 - 2 years
Office and Administration » Data Entry
Experience: 5 - 10 years
has 92 Words Per Minute with 100?curacy
Other Skills
E-Commerce » Amazon
Experience: 2 - 5 years
Professional Services » Management Services » E-Commerce Management
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 5 - 10 years
Skilled in delivering exceptional customer support to US, UK, and AU markets, consistently achieving monthly KPIs of 98%-100%. Recognized as a top performer in customer loyalty, retention, and escalations roles, with expertise in resolving complex issues and enhancing customer satisfaction. Adept at collaborating across teams, mentoring colleagues, and implementing strategies that drive efficiency and operational success.
Customer Support » Customer Service
Experience: 5 - 10 years
Skilled in delivering exceptional customer support to US, UK, and AU markets, consistently achieving monthly KPIs of 98%-100%. Recognized as a top performer in customer loyalty, retention, and escalations roles, with expertise in resolving complex issues and enhancing customer satisfaction. Adept at collaborating across teams, mentoring colleagues, and implementing strategies that drive efficiency and operational success.
Basic Information
- Age
- 36
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Bacoor, Cavite
- Tests Taken
- IQ
- Score: 134
- DISC
- Dominance: 31
- Influence: 14
- Steadiness: 37
- Compliance: 18
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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