Cris
Technical support|CSR|Cold Caller|Appointment setter|Canva.
Verified
Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
Associates degree
Last Active
February 7th, 2025 (2 days ago)
Member Since
April 16th, 2024
Profile Description
Alone we can do so little; Together we can do so much. Are you ready for your business to grow even more?
I'm the type of person that if you ask me a question and I don't know the answer, I'm gonna tell you that I don't know. But I bet you what, I know to find the answer and I will the answer.
Experienced:
I worked in a Convergys-Concentrix (BPO company) for almost 8 years (7 years and 11 months).
CENTURYLINK - Technical Support : Inbound/Outbound/Billing/Troubleshooting for Landline Phone
CHARTER - Time Warner Cable Technical Support : Inbound/Outbound/Billing/Email/Troubleshooting for high speed internet.
VOYAGER Medical Proctor/Virtual Assistant : Assist patients to facilitate test kit.
COMCAST - Customer Service/Retention/SALES : Inbound/Outbound/Billing/Email/Saving customers/SALES, Educate customer on how to acquire FREE high speed internet (Internet Essentials). Upsell Xfinity Mobile.
Message me and explore opportunities to collaborate and achieve our goals together.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Managing incoming calls, collecting required data for 5 years, 2 years for Centurylink account 3 years for Charter time warner cable. Monitoring telecommunication systems, network traffic, and devices interactions. Troubleshooting and diagnosing network malfunctions, technical errors, and faulty equipment.
Customer Support » Phone Support
Experience: Less than 6 months
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
Customer service: Educating customer how to avail free internet service for Internet Essentials comcast account. Retention: Monitoring customer satisfaction levels and addressing any concerns or issues promptly. Developing and implementing strategies to reduce customer churn and increase retention rates.
Other Skills
Marketing » Social Media Management
Experience: Less than 6 months
Real Estate » Photo Editing
Experience: Less than 6 months
Customer Support » Sales Support » Account Retention
Experience: Less than 6 months
Design » Graphic Design » Canva
Experience: Less than 6 months
Marketing » Performance Marketing
Experience: Less than 6 months
Marketing » Marketing Automation
Experience: Less than 6 months
Marketing » Social Media Management » Facebook marketing
Experience: Less than 6 months
Design » Graphic Design
Experience: Less than 6 months
Customer Support » Sales Support
Experience: Less than 6 months
Accounting » Accounts Receivable » Billing
Experience: Less than 6 months
Professional Services » Medical Services » Patient Care
Experience: Less than 6 months
Virtual assisting customers on how to use swab test kit for Voyager account.
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cebu
- Tests Taken
- IQ
- Score: 138
- DISC
- Dominance: 37
- Influence: 34
- Steadiness: 24
- Compliance: 5
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.