Jovelyn

Team Manager | CSR|TSR | Shopify VA | SEO Specialist

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

December 15th, 2024 (6 days ago)

Member Since

April 9th, 2024

Profile Description

As a seasoned professional with over 9 years of experience in customer service, I have consistently delivered exceptional results in customer satisfaction, resolved escalated situations, and met all key performance indicators (KPIs) month after month. My leadership experience includes managing teams, developing representatives, and helping them exceed performance metrics through effective coaching and Upgrade to see actual info addition, I specialize in product listings and SEO content writing. I craft engaging, SEO-optimized content that highlights specific product features and services, enhancing visibility and driving customer engagement. My expertise ensures that listings are both compelling and search-friendly, supporting overall business growth.

Top Skills

Customer Support » Technical Support

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 5 - 10 years

Office and Administration » Team Leadership

Experience: 1 - 2 years

Other Skills

Marketing » Content Creation » Creative Writing

Experience: Less than 6 months

I create content that emphasizes key product features and services, enhancing SEO performance.

Professional Services » Management Services » E-Commerce Management » Product Listing

Experience: Less than 6 months

I specialize in uploading Shopify products, optimizing listings for customer engagement and applying SEO best practices for improved visibility.

Basic Information

Age
30
Gender
Female
Website
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Address
Pasig
Tests Taken
IQ
Score:  116
English
C2(Advanced/Mastery)
Government ID
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