Mark
Customer Service Expert | Trainer | Instructional Designer
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
High school diploma
Last Active
February 5th, 2025 (5 days ago)
Member Since
March 25th, 2024
Profile Description
Seasoned customer service aficionado with a knack for delivering exceptional experiences. With years spent honing my skills in frontline support, I've mastered the art of understanding and exceeding customer needs. But that's not all – I bring over two years of dynamic training delivery expertise, ensuring knowledge transfer that leaves a lasting impact. And my journey doesn't stop there – with an ongoing dedication to instructional design for another two years and counting, I'm constantly crafting innovative learning experiences that captivate and educate. Ready to revolutionize your customer service and training initiatives with a blend of experience, passion, and creativity.
Here's what I can offer.
• Customer Relationship Management
• Effective Communication
• Problem-Solving Guru
• Training Delivery & Facilitation
• Curriculum Development
• Instructional Design Innovator
• Adaptability & Flexibility
• Team Collaboration Extraordinaire
Ready to elevate your customer service game and transform training programs into immersive journeys of growth? Let's connect and make magic happen!
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
Experienced professional adept in the art of customer service, with a proven track record of delivering exceptional experiences. I come with a wealth of experience across diverse contact channels including email, chat, and phone. Skilled in understanding and addressing customer needs promptly and courteously, fostering lasting relationships and loyalty. Known for clear communication, problem-solving prowess, and a customer-centric approach in every interaction.
Other Skills
Design » Graphic Design » Instructional Design
Experience: 2 - 5 years
Versatile training professional with a proven track record in designing and delivering engaging learning experiences. Experienced in every stage of the training lifecycle, from writing storyboards and developing learning materials to building interactive Rise lessons and overseeing project management. Skilled in translating complex concepts into digestible content and leveraging innovative tools to enhance learner engagement
Coaching » Training and Development
Experience: 2 - 5 years
Dynamic training facilitator with a robust background in conducting comprehensive sessions for diverse needs, from new hire onboarding to product training and upskilling initiatives. Proficient in creating engaging content and delivering interactive sessions that resonate with learners of all levels. Experienced in fostering a collaborative and inclusive learning environment to maximize retention and skill development.
Basic Information
- Age
- 36
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Bacnotan, La Union
- Tests Taken
- IQ
- Score: 100
- DISC
- Dominance: 29%
- Influence: 7%
- Steadiness: 27%
- Compliance: 37%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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