Appointment Setter, Lead Gen, Sales, VA, CSR, Recruitment

Customer Service Professional with more than 7 years of experience in Telecommunications (AT&T, Optus) . Skilled in chat and email support, resolving customer issues, explaining bills, offering phone plans/upgrades, and maintaining detailed customer records. Proven ability to assist with vehicle inquiries for sales, service bookings, and model inquiries. Proficient in email, SMS, and phone support.

Customer Service Professional with more than 7 years of experience in Telecommunications (AT&T, Optus). Skilled in chat and email support, resolving customer issues, explaining bills, offering phone plans/upgrades, and maintaining detailed customer records. Proven ability to assist with vehicle inquiries for sales, service bookings, and model inquiries. Proficient in email, SMS, and phone support.

Appointment Setter and Sales Support Specialist With over 4 years of experience in the automotive industry, particularly with AMR Mazda, I have honed my skills in appointment setting and sales support. My expertise includes efficiently handling chat and email communication, maintaining comprehensive customer records, and scheduling periodic maintenance calls. I excel in assisting customers with vehicle inquiries related to sales, service bookings, and model information. My proficiency spans across email, SMS, and phone support, ensuring a seamless customer experience.

Recruitment Specialist Company: Dream 100 Software Candidate management and progress tracking. Conducted thorough follow-ups with candidates, ensuring timely communication and updates. Managed the entire recruitment process, including scheduling and setting up interviews, sending calendar invites, and coordinating with hiring managers. Leveraged tools such as BambooHR, LinkedIn, spreadsheets, Microsoft tools, and Zoom to streamline recruitment operations and enhance candidate experience.