Medical VA | Customer Support| Appointment Setter | Cold Cal

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 25th, 2025 (4 days ago)

Member Since

March 17th, 2024

Profile Description

"Let’s make success happen together! ????

Hi, I'm Upgrade to see actual info! As a committed Medical Virtual Assistant, my primary focus is to improve the overall efficiency of healthcare providers by streamlining their day-to-day administrative tasks. I take pride in reducing the burden of time-consuming duties, such as appointment scheduling, insurance claims processing, and patient inquiries, so that healthcare professionals can dedicate more time to delivering quality care. By taking on these essential tasks, I help create a more organized and responsive healthcare environment. My goal is not only to lighten the administrative load but also to ensure that every patient enjoys a smoother, more satisfying experience with their healthcare provider.

With over two years of experience in the healthcare industry, I have provided exceptional customer support through email, inbound, and outbound calls, handling a variety of private insurance plans, including Medicare and medical insurance in the U.S. This experience has given me a significant advantage in assisting both medical practices and patients. I have a comprehensive understanding of claims processing, eligibility and benefits verification, managing authorizations, appeals, refunds, credentialing, and much more within the medical and healthcare field.

As a seasoned Medical Virtual Assistant, I also specialize in supporting Medical Billing Companies by offering billing services and handling payment collections. On average, my efforts have contributed to increasing revenue for my clients. Additionally, I strongly believe in dedication, teamwork, maintaining a positive attitude, a strong work ethic, and upholding confidentiality in all aspects of my work.
Some of the tasks I handle as a Medical Virtual Assistant and healthcare representative include:
• Insurance and account verification
• Insurance claims processing
• Patient billing & collections
• Front desk and phone handling
• Prior authorization for medical services
• Medical records management
• Managing voicemails
• Checking patients' benefits and eligibility
• Customer service

EMR/EHR systems I have experience with and can be trained on:
? CVS Caremark
? Practice Fusion
? Athena Health
? NPI Registry
? Tebra
? Claims Viewer
? Dr. Chrono
Some other tools I've used before:
? Slack
? Google Drive
? Google Workspace (Mail, Calendar, Docs, Sheets, Meet, Slides)
? Zoom
? Facebook, Instagram, Tiktok, X, Pinterest
? Skype, Whatsapp, Telegram
? Canva, Adobe Photoshop Capcut
? Salesforce
? Hubspot

I highly value professional commitment and the client's reputation. I always make sure to go the extra mile to provide high-quality service on every task the client has assigned to me. I work with integrity and with little to no supervision needed.

Schedule a discovery call with me!
WhatsApp: Upgrade to see actual info
Cheers,
Upgrade to see actual info M.